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Why Google does not accept my username/password?

Sophie avatar
Written by Sophie
Updated over 3 weeks ago

When you run the Log in to Email command to automate Gmail tasks, you might see this error:

Username and Password not accepted ...

Don’t worry — nothing’s wrong with your account or your workflow. Google has simply changed the way third-party apps (like Octoparse AI) can connect.

What happened?

Starting January 2025, Google no longer allows sign-ins with just a username and password for Google Workspace accounts. (Check official google notice here)This means some third-party apps or tools that send your regular Gmail password directly will be blocked.

Instead, you now need to log in with an app-specific password, which is a special 16-character key you create in your Google Account.

How to fix the login issue?

Step 1 – Turn on 2-Step Verification

  • Go to your Google Account security settings.

  • Enable 2-Step Verification. (This is required before you can generate an app password.)

Step 2 – Create an app-specific password for Octoparse AI

  • In your Google Account settings, search for “App Passwords” — this is the quickest way to find the page.

  • Set the app name, then click Create.

  • Google will generate a 16-character password.

Step 3 – Save it

  • This password will only appear once, so copy it somewhere safe.

  • This password grants full access to your account — so keep it private.

Step 4 – Log in via Octoparse AI

  • In the Log in to Email command, enter your Gmail address and paste the app-specific password instead of your normal one.

That’s it!

You should now be able to connect Octoparse AI to Gmail without any login errors. Once connected, your automated workflows involving Gmail should run smoothly.

💡 Tip: You can test the connection right away using our sample workflow, with just 5 lines of commands:

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