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Handling Silent Failures: When the Result is Wrong but There’s No Error

Master diagnostic tools like Breakpoints and Print Logs to trace and fix hidden logic bugs and incorrect data outputs.

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Written by Sophie
Updated over a week ago

The most challenging part of RPA development isn’t when the flow stops—it’s when the flow finishes successfully, but the data is wrong. This is what we call a Silent Failure.

Perhaps the bot clicked the wrong button, a key command is missing, or your Excel file is full of "10+5" instead of "15." To fix these, you need to stop guessing and start investigating using a systematic diagnostic framework.

The Diagnostic Framework: Reverse Engineering

When the output doesn't match your expectations, follow this workflow:

  1. Define the Gap: What exactly is wrong? (e.g., "The price column is empty" or "The loop only ran once").

  2. Form a Hypothesis: Where could the logic break? (e.g., "Maybe the selector for the price is wrong" or "Maybe the 'If' condition is always false").

  3. Collect Evidence: Use debugging tools to see what the bot "sees" during execution.

Your Diagnostic Toolkit: How to "See" the Logic

To find the root cause, you need to peek inside the bot's brain using these three essential tools:

Tool A: Instruction Logs (The Map)

The execution log isn't just for errors. It tells you exactly which instructions were skipped and which were executed.

  • Usage: If you expected 10 items but only see 1 "Success" log for the extraction step, you know the issue is within your Loop settings.

Tool B: Print to Log (The Probe)

Sometimes you need to know the value of a variable at a specific moment.

  • Action: Insert a Print to Log command before or after a critical step.

  • Usage: If your 'If' condition depends on a variable Status, print that variable to the log. You might find it’s "Pending " (with a space) instead of "Pending", causing the match to fail.

Tool C: Breakpoints (The Microscope)

A breakpoint pauses the bot right before a specific instruction, allowing you to inspect the "live" state of all variables.

  • Action: Right-click the command to Add Breakpoint.

  • Usage: Perfect for complex loops. Pause the bot, check the variables, and step through the logic one by one to see where it deviates.

Common "Hidden" Root Causes

Even without a red error box, these logic bugs are frequent culprits:

Cause 1: Data Misinterpretation (Operators vs. Text)

  • The Case: You set a calculation to 10 + 5, but the output is the text string "10 + 5" instead of 15.

  • The Reason: The + sign was treated as a literal character because it was typed into a text field.

  • The Fix: Always use the Operator dropdown in the instruction panel to select +, -, or *. This ensures the software recognizes it as a mathematical operation.

Cause 2: Logic Branching Errors

  • The Case: The bot consistently skips a specific task it was supposed to do.

  • The Analysis: Your If (Condition) might be using the wrong logic (e.g., using "Greater than" instead of "Greater than or equal to").

  • The Fix: Use Print to Log to see the actual values being compared right before the 'If' block.

Best Practices: "Debug as You Build"

Don't wait until the end to test.

  • Proactive Logging: Get into the habit of adding Print to Log at key logic junctions during development.

  • The Debug Flow: Result is wrong → Check logs to narrow the area → Set Breakpoints to inspect variables → Fix the logic.

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